Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 2-3 business days. Depending on your location, delivery typically takes between 7 to 14 business days. You will receive a tracking number as soon as your TreasureBox order leaves our warehouse.
Do you offer international shipping?
Currently, TreasureBox ships exclusively to the contiguous United States. We are working on expanding our logistics to include international destinations in the near future.
What is your return policy for home decor?
We want you to love your space. If you are not satisfied, you can return most items in their original packaging within 30 days of delivery for a full refund, minus shipping costs.
Are your wooden products sustainably sourced?
Yes, we prioritize ethical sourcing. Most of our wooden furniture is crafted from FSC-certified timber, ensuring that your home pieces are both beautiful and environmentally responsible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger furniture purchases.
How do I care for my TreasureBox textiles?
Each textile item comes with a specific care label. Generally, we recommend cold machine washing for cotton linens and professional dry cleaning for our premium wool throws to maintain their texture and longevity.